Homeless Services
Multi-Service Center | Mobile Access Center | Outreach | Library Outreach | Safe Parking | RV Sanitation | Shelters & Interim Housing
MULTI-SERVICE CENTER
1301 W. 12th St., Long Beach, CA 90813
(562) 570-4500
Open weekdays from 8 a.m. to noon and 1 to 4 p.m.
*Please note that the MSC closes at 2 p.m. on Thursdays*
Long Beach Transit: 41, 191 & 192
Metro Bus: 232
The MSC is the one-stop shop for most services people experiencing homelessness need to get back on their feet. Everything from case management and housing services to vital records, mail, medical services and showers is available at the MSC!
- Take a video tour of the MSC
- Check out our virtual pocket guide to view a complete list of services
- Watch a video clip of John Legend visiting the MSC
MOBILE ACCESS CENTER
Can’t make it to the MSC? We can bring our services to you with the Mobile Access Center (MAC)! This “MSC on wheels” can offer many of the services the MSC offers, and it travels throughout the City.
- Watch a video overview of the MAC (English/Spanish)
- Hear from a MAC client
- Meet Lucy, who used to be homeless and now helps others as an outreach worker with the MAC
MAC Schedule
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Mondays |
9 a.m. - noon |
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1:30 - |
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Tuesdays |
9 a.m. - noon |
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1:30 - 4 p.m. |
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Wednesdays |
9 a.m. - noon |
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1:30 - 4 p.m. |
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Thursdays |
9 a.m. - noon |
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Fridays |
9 a.m. - noon |
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OUTREACH
If you are trying to help someone experiencing homelessness through outreach, please contact us at (562) 570-4MSC (4672) or email HomelessServices@longbeach.gov.
Outreach is a vital part of our homelessness response: it allows the City to meet people where they are, literally, to develop trust.
The City operates several homeless outreach teams that travel throughout the city to offer services and basic needs. We also have three specialized teams called Restorative Engagement to Achieve Collective Health (REACH). The REACH teams consist of a mental health clinician, public health nurse and outreach worker who help people with complex mental and physical health needs and help connect people with longer term care.
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Learn more about the REACH team
LIBRARY OUTREACH
As part of the Homeless Services Bureau, our dedicated Health Educators are here to help individuals experiencing homelessness access valuable resources and support. From case management and vital records assistance to mental health services, mail support, housing connections, and more. For additional assistance, visit one of the following Long Beach Public Libraries today!
Billie Jean King Library200 W. Broadway (map) |
Outreach Hours Tuesday: 10:00 a.m. - 4:00 p.m. Wednesday: 12:00 p.m. - 4:00 p.m. Thursday: 10:00 a.m. - 4:00 p.m. Friday: 10:00 a.m. - 4:00 p.m. 2nd Floor - Study Room D |
Mark Twain Library1401 E. Anaheim St. (map) |
Outreach Hours Tuesday: 1:00 p.m. - 4:00 p.m. Wednesday: 1:00 p.m. - 4:00 p.m. Thursday: 1:00 p.m. - 4:00 p.m. Friday: 1:00 p.m. - 4:00 p.m. Study Room |
Michelle Obama Library5870 Atlantic Ave. (map) |
Outreach Hours Monday: 1:00 p.m. - 4:00 p.m. Tuesday: 1:00 p.m. - 4:00 p.m. Wednesday: 1:00 p.m. - 4:00 p.m. Thursday: 1:00 p.m. - 4:00 p.m. Quiet Room B |
Hours of operation may vary and are subject to change or cancellation. The MSC is also available for further assistance.
Download the printable Library Outreach flyer.
SAFE PARKING
The City of Long Beach Safe Parking Program offers a safe, dignified environment for individuals currently sheltering in their vehicles to park overnight while accessing basic needs and being connected to supportive services.
To access a spot in the Safe Parking Program, participants must obtain a referral from the Multi-Service Center (1301 W. 12th St.). For more information, please call the MSC at 562-570-4500.
The City operated RV sanitation site, located at St. Louis Avenue and 32nd Street, is open Thursdays from 9 a.m. to 4 p.m. and will provide services to people who have received a referral from the Multi-Service Center (MSC). It offers sanitation dump stations, allowing people living in RVs to properly dispose their sewage, as well as provide access to water filling stations.
This site is not open to the general public. People experiencing homelessness and living in RVs who are interested in using these services must first receive a referral from the MSC, located at 1301 W. 12th St. No overnight parking is offered.
